Terms of use of the automated system

Ordering

The order is sent by going from the last page of the online store to the payment service. When placing an order, you agree to these terms of delivery and the prices of the services. At the time of ordering, an e-mail address is provided to which an order confirmation is sent. The order confirmation includes the ordered services and the price.

Payment

The e-commerce payment service provider is Kevin EU, UAB (304777572), Stripe (Stripe Payments Europe Limited) or Paypal (PayPal (Europe) S.à rl et Cie, SCA), which is responsible for receiving the payment transaction, processing and forwarding the payment. Payments made by these means will be debited immediately upon receipt of the payment. upon acceptance of the payment. Payments can also be made by bank transfer, in which case the payment is not immediately forwarded. All services sold through the online shop include VAT at 24%.

Agreement

The agreement is reached in the online store between the customer and the Suncomet Oybetween when the order is shipping.

Delivery

The hosting service will be delivered automated and immediately after the arrival of the order. The domain name is delivered (registered) automated and immediately after the payment arrives. Delivery of an ordered domain name cannot always be guaranteed. A domain name can be reserved, blocked, or contain other exceptions that prevent it from being registered. Possible exceptional situations are investigated on weekdays and problems are resolved during the working day. If the service is inoperative or the data related to the service has been lost during or after delivery, this must be notified without delay, but nevertheless no later than 14 days for the online store.

Refund policy

The hosting service can be cancelled within 14 days of ordering. The delivered (registered) domain does not have the right to cancel.

Unsubscribe, liability for errors and complaints

The order can be cancelled by written notification by email. In case of complaints, please contact our customer service. The consumer has the right to bring any disputes to the Consumer Disputes Board.

Contact details

Suncomet Oy
Urho Kekkosen katu 4-6 E
00100 Helsinki
Finland